NSW Police and EFIMS – Evidence Management

NSW Police – Exhibits Forensics Information and Miscellaneous Property System (EFIMS)

NSW Police is Australia’s oldest and largest police organisation with over 16,000 operational staff, and one of the biggest in the English-speaking world. It serves a population of over seven million in the state of New South Wales, which covers an area of over 800,000 square kilometres.

A community-based law enforcement agency operating on the land, sea, and air with over 500 police stations across the state, NSW Police is a non-profit, statutory authority funded by the NSW State Government. In 2011, NSW Police started searching for service-wide, holistic information management and tracking solution that could provide end-to-end management of events, cases, incidents, jobs and evidence, but it couldn’t find a solution anywhere in the world that met its requirements.

Comprehensive tracking of relevant information

The EFIMS solution enables NSW Police to know the exact whereabouts, and history, of any piece of evidence gathered by any officer, anywhere in the State of NSW Australia. Providing a comprehensive tracking and information management solution that records every touchpoint on forensic evidence and investigative intelligence. The EFIMS solution has facilitated a new era in best-practice electronic information management for the NSW Police Force.

EFIMS ushers in new automated and fully audit-able tracking processes

EFIMS ushers in new automated and fully auditable tracking processes. These dramatically reduce the amount of time police officers spend on maintaining manual evidence logs or briefs as each piece of new information is only ever entered once, joining a full audit trail of every entry and interaction.

Success with the EFIMS system saw the project expanded so it could be integrated with NSW Police Force’s core, mainframe-based Computerised Operational Policing System (COPS): an operational database used to record victim, offender and incident information. This means that it supports complete transparency on cases, events, and incidents related to all jobs and tasks that all officers perform in the field.

To serve and protect law enforcement agencies

There is a tremendous potential for leading-edge technical innovation in forensic services information management to improve police efficiency and performance and reduce the incidence of paper-based duplication regarding forensic evidence movement and investigative information. Hardcat is now well-positioned to support those law enforcement objectives.


As the direct result of Hardcat’s partnership with NSW Police to develop EFIMS, a more generic law enforcement solution known as Hardcat® Lebosi® Evidence Management has been developed for police forces globally.


Designed to deliver a simple, efficient user experience, Hardcat Lebosi Evidence Management allows an officer to use the solution in the field or office to record new information and search existing records to find meaningful correlating data. Its sole purpose is to assist agencies in fighting crime as well as responding to safety or security incidents and events as they occur.

police officer equipment and Hardcat Lebosi

Hardcat is very proud to have been awarded the Victoria Police Enterprise Equipment Tracking and Management Solution in April 2019.



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