Hotels and Resorts

Facilities maintenance and equipment tracking

In your industry, we understand that what is important to you is keeping high occupancy rates. To achieve this you need to provide exceptional and responsive guest services and facilities management. Being able to effectively and efficiently manage assets and incidents using our solutions is the key to competitive advantage, customer service improvements and bottom-line benefits.

Certainty matters, which is why Hardcat is trusted by leading hotels, resorts and other hospitality industry customers across the world. Our solutions have been proven over 36 years and have met every challenge and maintained integrity throughout.

Analytics and Data

Create operational efficiencies

Drive efficiencies by connecting your office and mobile teams, for faster processes and improved data integrity. Automate time intensive audits and data collection by utilising Hardcat’s handheld scanning device, combined with the latest identification and tracking technology. Achieve near perfect accuracy and reduce the time required to undertake audits by eliminating human error and cumbersome, disconnected spreadsheets or paper forms.


More control, where you need it

The full knowledge, control and power of Hardcat is at hand whether you are in the office or moving around the hotel or resort. Hardcat provides you with mobility and accessibility even when you are offline, so you can empower staff to rapidly and accurately capture data, complete inspections and work orders, view reports and complete audits, wherever they are.


Make faster, more accurate decisions

Hardcat’s tagging and tracking solution captures critical insights on assets, so you can identify assets that are missing, in the wrong location, not being utilised, in poor condition, or not in the database. And with the data accessible anytime and anywhere, your team can improve efficiency and responsiveness in the management, repair and maintenance of critical assets.

What our clients say

“You can have any system you want in the world but if there is no service behind it, it is useless to you. Hardcat has provided us with fantastic support in customising the tool to suit our exact needs and to align asset maintenance and management with how we wanted to do it.”

John Beckman, Chief Engineer, Hayman Island Resort

Complete hospitality asset management solution


Configurable and scalable

As your business evolves, your asset management requirements will change too. Our asset management solutions are easy to configure and offer unparalleled scalability. Meaning, you can create a bespoke asset management solution that perfectly suits the needs of your organisation.

Mobile Apps

Anytime, anywhere access

The full knowledge, control and power of Hardcat is at hand and accessible on any web-enabled device. Smart phones, PDAs, tablets and laptops provide you with mobility and accessibility no matter where you are. So you can empower staff to rapidly and accurately capture data, view reports and complete audits, wherever they are.


Intuitive experience

Hardcat’s mobile app and web solutions are simple to use, with an intuitive user interface that makes it easy for users to find what they need, when they need it. The intuitive user experience means there is a reduced need for user training, regardless of your employees’ previous digital experience.

Some of our hospitality clients

sheraton logo
four seasons logo
sofitel logo
Crown logo
dusit thani logo
One & Only logo

We’re proud to be trusted by over 2,000 organisations in over 120 countries for the integrity and reliability of our asset tracking solution. How can we help you?